Privacy Policy

This Privacy Policy explains how the office of Preetham Nagarigari (“we”, “us”, “our”) collects, uses, stores and protects personal information when you visit this website or use its services, such as submitting a grievance, requesting an appointment, joining as a volunteer or sending us a message. By using this website, you agree to the practices described below.

1. Information We Collect

• Information you provide: name, mobile number, email address, village/mandal/district, age, occupation, and the details you write in grievance, appointment, join-us or contact forms.
• Attachments: documents or photos you choose to upload along with a grievance or request.
• Technical information: IP address, browser type, device information, pages visited and time of visit, collected automatically through server logs and cookies.

2. How We Use Your Information

• To register, follow up and respond to your grievances and appointment requests.
• To contact you regarding events, programmes, volunteer activities and public outreach you have signed up for.
• To forward a grievance to the concerned government department or authority, where needed to resolve it.
• To improve the website, maintain security and prevent misuse or spam.
• To comply with applicable laws and lawful requests from authorities.

3. Sharing of Information

We do not sell, rent or trade your personal information. We may share it only:

• with our office staff and authorised volunteers who need it to act on your request;
• with government departments or public officials when forwarding your grievance;
• with trusted service providers (such as hosting, SMS or email services) bound to keep it confidential;
• when required by law, court order or a lawful government request.

4. Cookies

We use essential cookies to remember your language preference and keep the site working properly. You can disable cookies in your browser settings, though some features may not work as intended.

5. Data Security and Retention

We use reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure. We retain personal information only as long as necessary for the purpose it was collected or as required by law, after which it is deleted or anonymised.

6. Your Rights

In line with the Digital Personal Data Protection Act, 2023 and other applicable Indian laws, you may request to access, correct or delete your personal information, or withdraw consent you have given, by contacting us. We will respond within a reasonable time.

7. Children’s Privacy

This website is not directed at children under 18. We do not knowingly collect personal data from children without the consent of a parent or guardian.

8. Third-Party Links

This website may link to social media platforms and other external websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

10. Contact Us

For any questions or requests about this policy or your personal data, please contact us at [email protected] or write to our office address given below.