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Our office now tracks each complaint with a reference number until the concerned department responds in writing.

Discussed procurement delays, crop insurance claims and the pending compensation for unseasonal rain damage.

Volunteers helped senior citizens complete documentation and submitted the applications on the same day.

A three-month certification programme is being arranged with local training partners at no cost to candidates.

General check-ups, diabetes and BP screening, with follow-up referrals arranged for those who needed them.

A fixed weekly schedule so that every ward gets a direct hearing at least once a month.